{"id":16823,"date":"2022-02-12T02:13:07","date_gmt":"2022-02-12T01:13:07","guid":{"rendered":"https:\/\/svezaoci.com\/?page_id=16823"},"modified":"2022-02-23T23:27:38","modified_gmt":"2022-02-23T22:27:38","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/svezaoci.com\/en\/politika-privatnosti\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"Privacy Policy<\/h3>\n
15.02.2022.<\/em><\/p>\nPrivacy Policy<\/strong><\/span><\/p>\nIn the following, we will inform you about the data we collect during your visit to our web service, and we will explain how to process and use your data. If our web service contains links that lead you to other websites, our Privacy Policy does not apply to those websites.<\/span><\/p>\nAcceptance of this Privacy Policy means acceptance of the collection, processing and use of your personal data by Pharm optic, in accordance with the Personal Data Protection Act and includes the conditions we will describe to you below.<\/span><\/p>\nPlease take some time to read these rules carefully.<\/span><\/p>\nOperator<\/strong><\/span><\/p>\nThe controller is the main person responsible for processing your personal data, which decides on their purpose and purpose. In this case, the operator is:<\/span><\/p>\nPharm optic <\/span><\/p>\nPasterova 1<\/p>\n
11000 BEOGRAD<\/p>\n
Serbia<\/span><\/p>\nContact number: 011\/3620374<\/span><\/p>\nE-mail: info@svezaoci.com<\/span><\/p>\nIf you object to Pharm optic collecting, processing or using your personal data, in accordance with the Personal Data Protection Act, you can send a request to stop processing your personal data to the e-mail address: info@svezaoci.com. The result may be the inability to use our service as stated in this Privacy Policy.<\/span><\/p>\nYour Rights<\/strong><\/span><\/p>\nYou have the right to request free of charge the receipt of your personal data processed by Pharm optic <\/span><\/p>\nIn addition, you are entitled to the following:<\/span><\/p>\n\n- Right of access - the right of access to your data as well as information on how to process them.<\/span><\/li>\n
- Right to correction - the right to request changes to your personal data.<\/span><\/li>\n
- Right to delete - the right to request the deletion of your personal data.<\/span><\/li>\n
- The right to restrict processing - the right to request restrictions on the processing of personal data.<\/span><\/li>\n
- The right to transfer data - the right to transfer personal data in a machine-readable format.<\/span><\/li>\n
- The right to object - the right to withdraw consent, as well as objections to the processing of personal data.<\/span><\/li>\n
- Right of appeal to the supervisory body - the right to complain about Pharm optic can be submitted to the supervisory body responsible for Pharm optic <\/span><\/li>\n<\/ul>\n
If you want to exercise any of these rights, you can contact us at the e-mail address: info@svezaoci.com<\/span><\/p>\nYou can also send a complaint<\/span><\/p>\nResponsible supervisory authority for the company Pharm optic <\/span> is:<\/strong><\/span><\/p>\nCommissioner for Information of Public Importance and Personal Data Protection<\/span><\/p>\nBulevar kralja Aleksandra 15<\/span><\/p>\nBelgrade 11120, Serbia<\/span><\/p>\nE-mail: office@poverenik.rs<\/span><\/p>\nWhen, why and how we collect your data<\/strong><\/span><\/p>\nIn order to be able to successfully perform our services and obligations to you, we must collect, process and store, and sometimes share your personal information. In the table below you can see what data we need for what purpose. You can also see the conditions under which we share your information with third parties.<\/span><\/p>\nPersonal information is information that may be used to contact you, directly or indirectly, such as your name, address, telephone number, date of birth, location information or email address.<\/span><\/p>\nPlease share with us only the information we really need. Since we want to provide you with a clear overview of the information, we show you an explanation of the data processing in tabular form. We believe that in this way we share information in a transparent, understandable and easily accessible way, in clear and simple language.<\/span><\/p>\nThe table below contains the information we collect about your personal information. Since there are different types of data, we've grouped them into categories to make it easier for you to display.<\/span><\/p>\nPersonal information we use when you visit our website<\/strong><\/span><\/p>\nWhen you open our website to get inspiration for your next order but do not register, we collect the following information:<\/span><\/p>\n\n\n\n <\/colgroup>\n\n\nData categories<\/span><\/strong><\/td>\nExplanation<\/span><\/strong><\/td>\n<\/tr>\n\n| Connection information<\/span><\/td>\n | Page visit time, date, page retention time, source, corresponding IP address, other process information.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n We collect this information solely so that we can show you the web service. For data processing, we use only the necessary data that we process in accordance with the law, minimizing the scope of data to the most basic.<\/span><\/p>\nPersonal data that we collect when visiting our site and registration<\/strong><\/span><\/p>\nWhen collecting your personal information, we want to collect as little information as possible. We are guided by the policy \"the less, the better\", and all the data we have collected have a strictly and clearly defined purpose. In case you not only want to visit our web service but also want to log in and see your previous orders, we will collect the following personal data:<\/span><\/p>\n\n\n\n <\/colgroup>\n\n\nData categories<\/span><\/strong><\/td>\nExplanation<\/span><\/strong><\/td>\n<\/tr>\n\n| Access to data<\/span><\/td>\n | Username, user ID, password<\/span><\/td>\n<\/tr>\n\n| Connection information<\/span><\/td>\n | time, date and duration of use of the site, source, appropriate IP address, other process information<\/span><\/td>\n<\/tr>\n\n| Communication data<\/span><\/td>\n | comments, ratings, response to comments, communication made on our service<\/span><\/td>\n<\/tr>\n\n| Other information<\/span><\/td>\n | data that you voluntarily share with us using our web service or application, but also data obtained from social networks or other public databases (eg user ID from other platforms)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n In the event that you share another person's personal information with us, you must have their prior consent. You are obliged to inform the persons whose data you share about the manner of processing personal data that is in accordance with our Privacy Policy.<\/span><\/p>\nThe personal information we collect when you visit our site, register and submit your order<\/strong><\/span><\/p>\nIf you want to try everything we offer, you will need to log in with your user account, after which you will be able to place your order. The amount of data collected depends on the information you share with us. In order for us to successfully process your order, you will need to fill in the \"required fields\" provided for basic information. Without this information, we cannot process your order. You do not have to enter the required information in the fields that are not marked as mandatory. However, if you choose to share such information with us, you will assist us in improving our service. The basic information we collect is the following:<\/span><\/p>\n\n\n\n <\/colgroup>\n\n\nData categories<\/span><\/strong><\/td>\nExplanation<\/span><\/strong><\/td>\n<\/tr>\n\n| User account information (required for delivery service)<\/span><\/td>\n | name, surname, company (optional), address, telephone number and \/ or e-mail address, date of birth<\/span><\/td>\n<\/tr>\n\n| Personal data<\/span><\/td>\n | username, user ID, password, user membership level<\/span><\/td>\n<\/tr>\n\n| Communication data<\/span><\/td>\n | comments, ratings or comments, communication via email<\/span><\/td>\n<\/tr>\n\n| Connection information<\/span><\/td>\n | time, date and duration of use of the site, source, appropriate IP address, other process information<\/span><\/td>\n<\/tr>\n\n| Device information<\/span><\/td>\n | Device ID, operating system and corresponding version or other device identifiers, geolocation data<\/span><\/td>\n<\/tr>\n\n| Order information<\/span><\/td>\n | ordering history<\/span><\/td>\n<\/tr>\n\n| Other information<\/span><\/td>\n | data that you voluntarily share with us using our site, application, etc.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Defined purpose and legal basis<\/strong><\/span><\/p>\nWe collect your personal information only when necessary. The collection of personal data is necessary in order for us to provide you with the service of our web service. We collect and process data in accordance with Serbian law. The consent of the data subject, respect for legal obligations and the legitimate interests of the controller is the legal basis on which we process personal data. You can find out all about the purpose and legal basis of data processing in the table below:<\/span><\/p>\n\n\n\n <\/colgroup>\n\n\n| \n What is the purpose<\/span><\/strong><\/p>\n<\/td>\nWhy we process data for this purpose<\/span><\/strong><\/td>\n<\/tr>\n\n| Ordering and delivery process<\/span><\/td>\n | Your personal data is also processed during ordering. When you submit your order, depending on whether you are a registered user or a guest of the web service (if applicable), your account information is processed. We send the order, and then check whether the delivery was successful.<\/span><\/p>\n Categories of personal data:<\/span><\/p>\nAccess to data<\/span><\/p>\nAccount information<\/span><\/p>\nConnection information<\/span><\/p>\nCommunication data<\/span><\/p>\nDevice information<\/span><\/p>\nOrder information<\/span><\/p>\nOther information<\/span><\/p>\nLegal basis:<\/span><\/p>\nIn order to ensure delivery to you and to contact our partners, we must have your personal data (fulfillment of the contract).<\/span><\/td>\n<\/tr>\n\n| Security and protection<\/span><\/td>\n | We want to offer you the best possible service, which is why our relationship with you is really important to us, but not every visitor to our site is as kind as you. To protect our service and avoid potential risks, we must collect personal information to help us identify potential threats. We also keep your data and in order to be able to inform you about the protection of the same, we record whether you have received the notification and whether the Privacy Policy is available to you.<\/span><\/p>\n Categories of personal data:<\/span><\/p>\nconnection data<\/span><\/p>\naccess data<\/span><\/p>\nLegal basis:<\/span><\/p>\nWe are legally obliged to protect your data in an appropriate manner (in accordance with the legal obligation) and it is in our interest to protect our company (legitimate interest).<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nFurther data processing depends on our legitimate interest<\/strong><\/span><\/p>\nOur task, in addition to the purpose and legal basis, is to process personal data due to the so-called. legitimate interests. Legitimate data processing interests are particularly important to the company for processing for network and information security purposes as well as for direct marketing.<\/span><\/p>\nWe use your personal data to satisfy our legitimate interests, provided that we do not endanger your rights and freedoms. In order to reconcile our interests with your rights, we have introduced customized control mechanisms. The data processing described below is subject to four-way testing to ensure your rights and freedoms. As part of the four-page test, it is first checked that the collected data (1st Personality Data Test) are personal data. It then tests whether the purpose is lawful (2nd Test of Purpose) and whether the personal data to be collected is in accordance with the principles of data collection (3rd Necessity Test). At the very end, we also test the balance of interest (4th Balance Test). If we estimate that we can ensure the protection of your data from any risk, we will process it on a legal basis of legitimate interest. Such treatments include:<\/span><\/p>\n\n\n\n <\/colgroup>\n\n\nProcessing based on legitimate interest<\/span><\/strong><\/td>\nExplanation<\/span><\/strong><\/td>\n<\/tr>\n\n| Advertising<\/span><\/td>\n | Offers with vouchers, discounts and promotions as well as questionnaires and surveys to improve our service, we will send you by e-mail. You can always stop processing your data for advertising purposes. If you want to stop processing your data for advertising purposes or you are interested in additional information, you can send us an e-mail to: info@svezaoci.com<\/span><\/td>\n<\/tr>\n\n| E-mail marketing<\/span><\/td>\n | <\/a>Na\u0161 je cilj spre\u010diti generi\u010dki newsletter i nekontrolirane marketin\u0161ke mere. Upravo zato biramo modele prilago\u0111ene tvojim interesima i kontaktiramo te samo onda kada verujemo da bi ti se odre\u0111ena informacija mogla svideti. Ako \u017eeli\u0161 prekinuti obradu svojih podataka u svrhu reklamiranja ili te zanimaju dodatne informacije mo\u017ee\u0161 nam poslati e-mail na: info@svezaoci.com.<\/span><\/td>\n<\/tr>\n\n| Impressions<\/span><\/td>\n | In case of a negative impression of the user sent, on the quality of the delivery service, certain data (user name and phone number) are submitted to the partners, in order to resolve the objection sent. The partner processes the data based on a legitimate interest.\u00a0<\/span><\/td>\n<\/tr>\n\n| Measurement data<\/span><\/td>\n | In order to improve our own service, we collect various metrics that we cannot assign to you or your profile. Such data helps us to improve advertising.<\/span><\/td>\n<\/tr>\n\n| Merge and takeover, change of ownership<\/span><\/td>\n | If we merge with another company or take over our company, we will pass on your information to that company. Of course, we will ask the company to harmonize the processing of your data with the General Regulation on Personal Data Protection.<\/span><\/td>\n<\/tr>\n\n| Other information<\/span><\/td>\n | If you voluntarily choose to share non-mandatory information with us, you are helping us to improve our service. This is information that you provide to us when visiting our web service, using our application, but also through other sources such as social networks or other public databases (eg user ID on other platforms)<\/span><\/td>\n<\/tr>\n\n| Quality assessment<\/span><\/td>\n | In order to provide the best possible service, we regularly measure the success of marketing methods as well as the potential causes of unsuccessful marketing methods. Therefore, for example, we analyze whether newsletters are opened and measure the number of clicks on a particular website.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n When do we delete your data?<\/strong><\/span><\/p>\nWe delete your personal data, according to the prescribed rules, as soon as their purpose is fulfilled in accordance with the document Privacy Policy. Depending on the purpose of data processing, different rules on data deletion apply. The data collected also have an indication of the deletion rule. When the data retention period expires, the saved data will be deleted.<\/span><\/p>\nWe may delete your personal information if you request this from us by e-mail. If you do not request the deletion of your data, we will delete it ten years after collection.<\/span><\/p>\nWe will remove your account if it has been inactive for more than ten years. We will first inform you about the deletion of your data by e-mail, which we will send to the e-mail address with which you registered on our web service.<\/span><\/p>\nDespite the request to delete data, due to legal provisions, we are obliged to keep some of them.<\/span><\/p>\n | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |